SERVICE 08 / 10 · IT & INFRASTRUCTURE
Technical Support
We provide uninterrupted technical support and maintenance, from infrastructure to security.
- Server / hosting setup and management
- Regular backups and updates
- Security monitoring and hardening
- Performance monitoring and improvement
- Priority support and SLA options
DRAWING 02 · THE PROBLEM
Does this sound familiar?
Left: situations businesses looking for this service often face. Right: where we aim to be at the end of the work.
ATODAY
- When your site goes down or slows, you don't know who to call.
- Updates and backups aren't done regularly.
- You're worried about security holes or malware.
- You don't have a team to spare for technical work.
BBENEFITS
- A safer system through regular updates and backups
- A single point of contact when issues arise
- Early intervention thanks to monitoring
- A team that can focus on its own work instead of technical chores
DRAWING 03 · OVERVIEW
What we do
To keep your website and systems secure, fast and running.
Your system always up
Updates, backups, monitoring and security — we take on everything needed to keep your system healthy and safe. We focus on solving issues before you even notice them.
With monthly maintenance packages and priority support we aim to keep your system running without interruption.
BILL OF MATERIALS · SCOPE
DRAWING 04 · HOW WE WORK
How does the process work?
The line is drawn step by step as you scroll.
Handover & Setup
We take over the existing system and set up monitoring and backup infrastructure smoothly.
Monitoring & Security
We protect the system with 24/7 monitoring, security hardening and regular updates.
Response & Improvement
We resolve issues before you notice and keep improving performance.
DRAWING 05 · WHO IT'S FOR
Who is it for?
Businesses that can't manage their website or online store themselves
SMEs without an in-house IT team
Those who want to hand over a system built by another team
Online stores where downtime directly means lost sales
DRAWING 06 · FAQ
Frequently asked questions
01Can you support a site you didn't build?
Yes. We first review and take over the existing system, then set up monitoring and backups.
02How is support priced?
We offer monthly maintenance packages and priority support options as needed; we define the scope based on your system and send a quote.
03What do you do for security?
We apply updates regularly, harden security and monitor the system. Regular backups mean there's a way back if something goes wrong.
DRAWING 07 · OTHER SERVICES
The full bill of materials.
The categories are only here to help you explore our expertise. Each service is independent — take one on its own, or plan several together as you need.
DIGITAL GROWTH
Digital Marketing→AI & AUTOMATION
AI & Automation→LET'S BEGIN
Get a quote for Technical Support.
Tell us about your system and needs so we can define the scope and share a maintenance and support quote that fits.