SOLUTION 02 / 04 · DIGITAL SALES SYSTEM
Digital Sales System:
turning inquiries into sales without losing them
We organize the path an inquiry takes from first response to quote, and from quote to sale — setting up the steps that keep inquiries from getting lost and follow-ups from being forgotten.
- Mapping the process
Together we map the steps an inquiry goes through from reaching you to becoming a sale.
- Choosing tools
We decide whether to work with your current tools, an off-the-shelf CRM or a custom panel.
- Setup and automation
We set up how inquiries are collected, assigned and followed up, and test it with your team.
- Visible reporting
We prepare a report showing which stage each inquiry is at and how many became sales.
THE NEED
Does this sound familiar?
- 01
Inquiries from forms, phone and WhatsApp end up in different places.
- 02
Follow-up is forgotten once a quote is sent.
- 03
You don't know which inquiries turn into sales.
- 04
As the team grows, it's unclear who is handling which customer.
WHAT IS IT?
What does a digital sales system mean?
- 01
Inquiries are collected in one place, it's clear who owns each one, and follow-up steps come with reminders. Sales then rely on a visible process rather than people's memory.
- 02
Most businesses don't need big new software for this. We connect your existing form, email and message flow to a CRM or a simple panel and automate the repetitive steps. If needed, we build a panel tailored to your business.
- 03
Customer acquisition brings in new inquiries; this side makes sure those inquiries aren't wasted.
WHEN DOES IT FIT?
When is it a good fit?
SERVICES
Which services can be used?
You won't need all of them; we start only with what's relevant to you. Each service can also be taken on its own.
HOW DO WE WORK?
How does the process work?
Mapping the process
Together we map the steps an inquiry goes through from reaching you to becoming a sale.
Choosing tools
We decide whether to work with your current tools, an off-the-shelf CRM or a custom panel.
Setup and automation
We set up how inquiries are collected, assigned and followed up, and test it with your team.
Visible reporting
We prepare a report showing which stage each inquiry is at and how many became sales.
SUCCESS STORIES
Related success stories
INDUSTRIAL · LOCKS & HARDWAREHisar KilitA corporate website with a product catalog and e-commerce for industrial hardware such as locks, hinges, barrels, handles and gaskets.CASE STUDY →
HOTEL SUPPLIES · AMENITIESVelioğlu KozmetikWe moved hotel supplier Velioğlu Kozmetik's WooCommerce catalog to Astro; products are collected in a quote cart and sent to Esnafi with a single form.CASE STUDY →FAQ
Frequently asked questions
01Do we have to use a CRM?
No. Depending on your inquiry volume and team, an organized email flow and a shared spreadsheet are sometimes enough. When needed, we recommend an off-the-shelf CRM or a custom panel.
02Can phone and WhatsApp inquiries be included?
Form and email inquiries can be transferred directly. For phone and WhatsApp conversations, we plan with your team what to record and how.
03How is this different from the Customer Acquisition System?
Customer acquisition focuses on bringing in new inquiries; the digital sales system focuses on turning those inquiries into sales. They can be handled together or separately.
THE NEXT STEP
Let's look at where you stand first
In the free analysis we review your website, your Google and social media visibility and your inquiry process, and decide together where it makes sense to start.